1. Shipping Destinations
Ghibli Nest Store ships to most countries and regions worldwide.
Shipping availability may vary depending on the destination, product type, carrier restrictions, or local regulations.
If you are unsure whether we can ship to your location, you may enter your shipping address at checkout or contact us at support@ghiblinest.com.
2. Order Processing Time
- Most orders require approximately 3-7 business days for processing before shipment.
- Processing time may include order confirmation, production, product preparation, quality inspection and packaging.
- Some customized, made-to-order, or print-on-demand products.
- Business days do not include weekends or public holidays.
- Processing time is separate from shipping time.
3. Estimated Shipping Time
After your order has been processed and shipped, estimated delivery times are:
- United States: 5–15 business days
- Canada: 8–20 business days
- Europe: 8–20 business days
- Australia & New Zealand: 8–20 business days
- Mexico, Central America & South America: 8–20 business days
- Other international destinations: Usually 8–25 business days
For certain print-on-demand products produced in the United States, estimated shipping times may be:
- United States: 3–7 business days after production
- International: 7–20 business days after production
Shipping times are estimates and are not guaranteed delivery dates.
Actual delivery times may be affected by customs clearance, weather, holidays, local postal services, carrier delays, transportation disruptions, or other circumstances outside our direct control.
4. Shipping Carriers
Depending on your destination, package size, product type, and fulfillment location, orders may be shipped using different international or local carriers.
Packages may be shipped from fulfillment centers located in the United States, Asia, or other locations depending on product availability and production.
The final delivery may be completed by a local postal service or local delivery company in your country.
5. Tracking Information
Once your order has been shipped and tracking information becomes available, we will normally send a shipping confirmation email containing your tracking number.
Please make sure the email address entered during checkout is correct.
Tracking information may take approximately 2–5 business days after shipment to appear or update in the carrier’s system.
If tracking information does not update through email, you may check the latest available status at:
If you do not receive tracking information or have any concerns about your shipment, please contact support@ghiblinest.com and include your order number.
6. Multiple Packages
Items from the same order may sometimes be shipped separately.
This may happen when:
- Your order contains several products
- The package would otherwise be too large
- Products are stored or produced at different locations
- Different products have different processing times
- Different shipping methods are required
If your order is split into multiple packages, the packages may have separate tracking numbers and may arrive on different dates.
Receiving one package does not necessarily mean that the remaining items are missing.
7. Customs, Duties and Import Taxes
International orders may be subject to customs duties, VAT, import taxes, handling fees, or other charges imposed by the destination country.
These charges are determined by local authorities and are separate from the product price and shipping fee charged by Ghibli Nest Store unless otherwise shown during checkout.
Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.
We cannot guarantee whether customs charges will apply or the amount that may be charged.
Customs clearance may also cause additional delivery delays.
8. Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us at support@ghiblinest.com as soon as possible and include:
- Your order number
- The correct shipping address
Address changes should be requested within 2 hours of placing your order.
After this period, your order may already be processing or shipped, and we may not be able to update the address.
If a package cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges may apply if reshipment is requested.
9. Delivery Delays
International shipments may occasionally experience delays due to:
- Customs inspections
- Carrier delays
- Severe weather
- Public holidays
- High-volume shopping periods
- Transportation disruptions
- Remote delivery locations
- Incorrect or incomplete address information…
These circumstances may be outside the direct control of Ghibli Nest Store.
If your shipment appears to be significantly delayed, please contact us and we will review the available tracking information.
10. Packages Marked as Delivered
If tracking shows that your package has been delivered but you cannot locate it, please first:
- Check around your property, mailbox, reception area, or designated delivery location.
- Ask household members, neighbors, building staff, or reception staff whether they accepted the package.
- Contact the local delivery carrier for additional delivery information.
If you still cannot locate the package, contact us at support@ghiblinest.com with your order number.
11. Lost Packages
If a package appears to have been lost during transit, please contact us.
We may review the tracking history and, where appropriate, request additional information or assistance from the shipping carrier.
Any replacement, refund, or other resolution will depend on the shipment status, available carrier information, and the circumstances of the order.
12. Refused or Unclaimed Packages
Customers are responsible for accepting delivery and completing any customs or import requirements applicable to their shipment.
If a package is refused, left unclaimed, or returned because customs duties or import fees were not paid, any refund or reshipment will be reviewed after the package is returned and its status is confirmed.
Original shipping charges and any additional return, customs, handling, or carrier fees may not be refundable where permitted by applicable law.
13. Shipping Fees
Shipping fees may vary depending on destination, product type, package size, weight, and shipping method.
Any applicable shipping fee will be shown during checkout before payment is completed.
14. Contact Us
If you have questions about shipping, tracking, or delivery, please contact:
- Ghibli Nest Store
- Email: support@ghiblinest.com
Please include your order number whenever contacting us about an existing order.